Knowledge management in organizations donald hislop. This book as assigned as the text for a knowledge management course i am currently taking. This text serves as a complete introduction to the subject of knowledge management, incorporating technical, and social aspects of knowledge management, as well as practical examples. Easter 2009 knowledge management in a downturn, push and pull in communities of practice. Book of proceedings of the 7th international conference on industrial. Knowledge management explores the concept of knowledge management km from a leadership and strategic management perspective, providing a detailed overview of the process of designing and introducing a km focus into an organisation. As a discipline, it has reached a state of maturity where. Knowledge management is a surprising mix of strategies, tools, and tech niquessome of which are nothing new under the sun. This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management models and methods and includes 19 chapters. Knowledge management is defined in this book as doing what is needed to get the most out of knowledge. This is a knowledge management book covering the theories, frameworks, models, tools, and supporting disciplines that are relevant to both the student and the practitioner. Choose from used and new textbooks or get instant access with etextbooks and digital materials. In 20 and 2014, i tried to synthesize the knowledge management km failure.
Get instant access to over 20,000 summaries of the best business, leadership, and nonfiction books. This may well be the most comprehensive book on knowledge management systems kms out there, and thoroughly s all aspects pertaining to the organization, systems, economics and strategy of kms. This book serves as a complete introduction to the subject of knowledge management km, and incorporates technical as well as social aspects, concepts as. Knowledge management is especially important in smes and can substantially improve business performance and business capacity for innovation. Below you can find a list of knowledge management books that i recommend. The book knowledge management in healthcare highlights key reasons for ensuring that knowledge gets transferred, and it provides insightful examples for initiating improvements. Winter 2008 lessons learned, knowledge management and global culture. This is the first comprehensive text which brings together european, asian and american perspectives on knowledgebased value creation.
Investing in information the information management body. Knowledge management is becoming the jewel in the customer service crown trends in customer service 20 it is also important to customers, as 60% of consumers use 60% web selfservice. The book is written by a manager and management consultant who are able to present the topic from two different points of view. The purpose of the study is to focus on the enhancement of knowledge management km performance and the relationship between organizational culture and km process intention of.
Finishing with a discussion of knowledge management s role in international business and what future developments are expected in the field. Essentials of knowledge management, by bryan bergerson. Effective information and knowledge resource management is a driver of competiveness. Knowledge management value creation through organizational. Summer 2008 knowledge management and performance management, learning and organisational development. Knowledge management in healthcare 1st edition lorri. Dama international published the dama guide to the data management body of knowledge damadmbok guide, 1st edition in 2009. It outlines an overview of project management, the project life cycle, and covers all knowledge areas as identified in the pmbok 5th edition.
The damadmbok guide was in development for several years as. Using the proven cbi fast track blueprint format, this book explains sin simple and concise terms how you and your company. This book covers all the topics relevant to project management. As healthcare reform requires a rethinking of processes and paradigms, this book. This book serves as a complete introduction to the subject of knowledge management km, and incorporates technical as well as social aspects, concepts as well as practical examples, and. Their book is the first to integrate social media and networking into km practice. Knowledge management km remains high on the critical business agenda. Knowledge management in the united nations system jiurep201610 knowledge. Knowledge management as an organizational innovation has been with us for more than a decade. Knowledge management in organizations is the most comprehensive and critical textbook on the subject. The contributing authors are all qualified to address their subjects. New research on knowledge management models and methods.
This textbook on knowledge management is a result of more than twenty years of research, teaching and consulting experience of the authors. This is a knowledge management book covering the theories, frameworks. Knowledge management km is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its. This book is an excellent compilation of insights into. Through organizational learning springer texts in business and economics 2014th edition. Volume 18, 2020 vol 17, 2019 vol 16, 2018 vol 15, 2017 vol 14, 2016 vol, 2015 vol 12, 2014 vol 11, 20. Read articles about knowledge management hbs working knowledge. The goal of this book is to provide a comprehensive overview of knowledge management by examining its objectives, scope, strategy, best practices.
Knowledge management publications and newsletters knoco ltd. A stepbystep guide to embedding effective knowledge management in your organization. Information systems for knowledge management wiley online books. Free download of essentials of knowledge management by bryan bergerson. The role of organizational culture in the knowledge. Pasher and ronen are true pioneers in knowledge management and intellectual capital. This book is intended not only for academic education but also for providing. The state of knowledge management 2014 report from john ragsdale, the technology services industry association tsia and coveo asked participants if your organization was sharing. How your organizations experts can share their knowledge. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. The classic oneline definition of knowledge management was offered up by tom davenport early on davenport, 1994. The authors have done a great job in combining theory and reality and offer a large number of examples.
The strength of this book lies with its practical nature and reallife examples provided throughout. Knowledge management explores the concept of knowledge management km from a leadership and strategic management perspective, providing a detailed overview of the process of designing and. Storytelling, peerto peer mentoring, and learning from mistakes, for example, all have precedents in education, training, and arti. Charles despres and daniele chauval, butterworthheineman 2000. Concepts and advances in information knowledge management. This is a book that deals with a very specific part of knowledge management km, namely knowledge retention kr. The view from inside brings together industry experts to discuss the realities of knowledge management work in organizations. Systems and processes is for students and managers who. This book is intended not only for academic education but also for providing guidance to managers, consultants, trainers, coaches and those interested to learn. Spring 2008 the british knowledge economy, release of toms book.
Billed as offering practical techniques for building a knowledge management system, the last word indicates its bias. Knowledge management is helping all managers to establish. In that generous spirit, it delivers essential tools for success. Pdf knowledge management is especially important in smes and. Knowledge management is the process of developing knowledge and accumulating it in the organisational capital wherever possible. In healthcare, communications and knowledge sharing are vital.
This book gathers together, in a new way, established and contemporary thinking about how to get the best out of information technology and information systems investments. The theory of business and management is changing at an accelerated pace to meet constant and. Online shopping for knowledge management from a great selection at books store. It does not integrate using a software like microsoft project. Part i covers foundational concepts and introduces the. The latest business management research and ideas from hbs faculty. Knowledge management explores the concept of knowledge management. This book is dedicated to knowledge managers everywhere.
Encompassing a number of perspectives including organizational behaviour, hrm, systems. Although i do get a small commission on each knowledge management book. Available from all online retailers this is the most comprehensive book. Additional books on knowledge management and related subjects. These are available through amazon us, canada, and uk. The book s nine chapters are divided into three major parts. Knowledge management 3 why knowledge management application of knowledge management km lie in the below four key areas globalization of business. Kr is a discipline concerned with the managerial initiatives focused on assessing and retaining the most critical knowledge within the firm, particularly when faced with the potential loss of employees, e. Knowledge management km knowledge management km refers to a multi disciplined approach to achieve organizational. The present and the promise of knowledge management, eds.
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